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1. Acceptance of Terms

By registering for or using TrustVerifyID ("Service"), you agree to these Terms of Service ("Terms"). If you are accepting on behalf of a company, you represent that you have authority to bind that company. The operating legal entity, country of registration, company ID, and registered office address will be published on the contact page and in this section before commercial launch; that published data binds the parties from the date of publication.

2. Description of Service

TrustVerifyID provides identity verification APIs and related services including KYC, KYB, AML screening, age verification, device intelligence, and compliance reporting. Services are provided as-is through our API, dashboard, and SDK.

3. Eligibility and Accounts

• You must be at least 18 years old and have the legal authority to enter this agreement.
• You are responsible for maintaining the confidentiality of your API keys and account credentials.
• You must notify us immediately of any unauthorised access to your account.
• One organisation may not create multiple free-tier accounts to circumvent usage limits.

4. Acceptable Use

You agree not to use the Service to:

• Verify identities without informed consent of the data subject
• Engage in unlawful discrimination based on verification results
• Attempt to reverse-engineer, scrape, or overload our systems
• Process data for purposes incompatible with GDPR or equivalent regulations
• Build competing identity verification products using our platform
• Transmit malware, spam, or fraudulent data

5. Billing and Payment

• Subscription fees are billed monthly or annually in advance via Stripe.
• Prepaid credits are non-refundable once consumed.
• Overdue invoices accrue 1.5% monthly interest after 30 days.
• We reserve the right to suspend accounts with overdue balances after 14 days notice.
• Prices may change with 30 days advance notice to active subscribers.

6. Data Processing

By using the Service you act as a data controller and TrustVerifyID acts as your data processor. You must ensure you have an appropriate legal basis to process the personal data of your end users. A Data Processing Agreement (DPA) is incorporated by reference and available in the developer portal under Compliance.

7. Service Level and Uptime

We target 99.9% monthly uptime for API services. Scheduled maintenance windows are announced at least 48 hours in advance. Enterprise plans receive an SLA with financial remedies; see your plan agreement for details.

8. Intellectual Property

The Service, including all software, algorithms, and documentation, is the exclusive property of TrustVerifyID. We grant you a limited, non-exclusive, non-transferable licence to use the Service during the term of your subscription. Verification results belong to you; we retain the right to use anonymised, aggregated data for improving the Service.

9. Limitation of Liability

To the maximum extent permitted by law, TrustVerifyID's total liability to you for any claim under these Terms shall not exceed the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages including lost profits or data loss.

10. Termination

Either party may terminate the agreement with 30 days written notice. We may suspend or terminate immediately for material breach, non-payment, or illegal use. Upon termination, your data will be deleted within 90 days unless required by law.

11. Governing Law & Venue

Unless a separate written agreement with the legal entity above provides otherwise, these Terms are governed by the substantive laws of the country where the operating legal entity is registered (to be published in Section 1 of these Terms before commercial launch), excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. Any disputes shall be resolved by the competent courts at the seat of the operating legal entity.

12. Changes to Terms

We may update these Terms. We will notify you by email 30 days in advance of material changes. Continued use constitutes acceptance.